Returns & Refunds

Since the products are handmade there will be slight variations in every product as well as minor scuffs/distinctions. Please do not expect machine finishing and be considerate of that fact. 

The product images may differ from the products you receive due to variations from handmade as well as light settings.

If you have any questions or are not happy with your purchase and wish to return an item, please contact us info@elementsbyanupa.com within 10 days from receiving your order. Please provide your order number as well as the reason for your return.

We will review your return request and resolve your request on best effort basis.

Shipping costs are non-refundable and if you wish to return an item you will need to cover shipping costs.